SMART Suite Quality Management System

Take a SMART process centric approach for improving quality of products and services you offer.

SMART Suite Quality Management System (QMS) is a web-based, robust and scalable software solution to help organizations manage their quality management programs effectively and efficiently. For organizations, which want to deploy industry standard quality management methodologies such like ISO 9001:2008, AS9100 and TS 16949.

SMART Suite QMS is ready to use software solution which can improve quality of your products and services and as well ensure regulatory compliance. Track your Quality Non Conformances, Supplier Non Conformances & Improvements, so that you can avoid costly product defects and avoid damage to brand image.

Key Modules and Functions in SMART QMS are :
  • Quality Non-Conformances & Issue Management - Track and record Non-Conformances with closed loop approach to corrective and preventive actions.
  • Supplier Management & Supplier Non-Conformance - Track Non Conformances of Suppliers and provide them web access.
  • Customer Complaints Management - Register customer complaints and have closed loop process for corrective and preventive actions.
  • Quality Polices and Objectives - Manage in centralized repository all your quality polices and objectives.
  • Audits Management - Ensures regular audits to reduce risk of noncompliance.
  • Change Management - For successful change management activities.
  • Contracts Management - Record all your vendor and customer contracts.
  • Equipment & Asset Management - effectively manage equipment maintenance, repair and calibration.
  • Parts & Inventory Management - Streamline vendor and spares management from inventory and procurement control.
  • Knowledge Management - To develop checklists and record all documents.
  • Survey Management - For making customizable online surveys for quality improvement programs feedback.
  • Reporting & Measurement - To report and measure improvements.
Key Benefits of SMART Suite QMS are :
  • Ensures that your business operations conform to quality management standards and assists in development of culture of continual improvement
  • Implement and track corrective actions to optimize existing processes.
  • Enables management and quality managers to focus on doing their jobs more efficiently.
  • Enhance communication and teamwork between departments and functional areas
  • Reduce or stop paper based quality framework implementations
  • Develop single centralized repository with all quality management records
  • Reduce costs and mitigate risks by automating and streamlining quality improvement initiatives by tracking non-conformances through corrective and preventive actions.
  • Automated workflows can ensure tickets are assigned to right personal and escalated to managers.
  • Real time reports and dashboards with drill down capability to gives managers quality health status of your organization and suppliers

“Relying on paper or excel based processes to track non – conformances and corrective actions is ineffective, as they fail to address systemic issues, due to a lack of visibility for quality management in organizations. With SMART Suite QMS – you can gain enterprise-wide visibility into the status of non – conformance incidents, with closed-loop investigations for remedial and corrective action process”

Hardenbrook – Quality Management Consultant
Leap Innovation Inc. USA

SMART Suite Quality Management system can be used by diverse organizations, regardless of their size and employee count to automate their quality management processes, gain real time visibility into their quality metrics, and reduce the business impact and brand image damage arising out of poor quality

Some of the Industries that can specially benefit are :
  • Automotive
  • Financial & Banking Services
  • Pharmaceuticals & Biotechnology
  • Software and Hardware Companies
  • Construction
  • Consumer Goods
  • Education
  • Energy - Electricity
  • Energy - Oil & Gas
  • Food & Beverage
  • Government Sector Organizations
  • Hospitals
  • Manufacturing
  • Media & Communications
  • Metals & Mining
  • Tourism & Hospitalty
  • Telecommunications

For more information please contact us @ info@iitsw.com