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As per Gartner ”Worldwide cloud services revenue is forecast to reach $68.3 billion in 2010, a 16.6 percent increase from 2009 revenue of $58.6 billion, according to Gartner, Inc. The industry is poised for strong growth through 2014, when worldwide cloud services revenue is projected to reach $148.8 billion”
IITSW.COM offers SMARTSaaS, a SaaS solution for IT Service Management, Help Desk, Warranty & Customer Service Management that can be marketed by you to provide your customers with pay-as-you-go access to our enterprise-class SMART IT Service Management product.
Our SaaS product delivers all of the features and benefits of SMART Suite ITSM Help Desk through a hosted web interface, which our partner company can manage.
Using the multi-tenant architecture of SMART Suite, we can run and support multiple customer organizations within a single data center. All Incidents, Service requests, Change Management, Contracts, Parts Management, Asset, user, location, knowledge base, and other customer-specific data is securely stored.
As an IITSW partner you will be able to brand our ITIL Products with a white label name of your choice, in order to maximize the return on your marketing efforts and market presence.
We offer our SaaS partners flexibility, free online training and support, and a seamless growth path from low-entry SaaS engagements to full-blown custom tailored deployments.
IITSW can manage the entire Data Center and Application Support so that our partner company can focus on generating business and keeping its customers happy. We have already white labelled our product in UK for a leading ITIL Solution SaaS provider, we look forward to replicate similar success stories in other markets, especially in USA, Germany, France and in Asia Pacific regions.